Rent or Buy ACRepair AC
Fast Service. Friendly Air Conditioner Repair Technicians.
As home owners, we depend on our air conditioners to provide soothing and refreshing indoor temperatures for months at a time – often from Spring to mid-Fall!
If you’re having a problem with your air conditioner, turn to Reliance™ Ottawa for quick, efficient repairs. Our team of technicians will work to get your family comfortable again as quickly as possible.
We have been providing trusted home comfort services to residents across Canada for over 50 years. We have the technicians, the service vehicles and the parts to complete a wide range of air conditioner repairs promptly.
We’re also one of the few Ottawa HVAC companies with live telephone support 24/7/365. You could contact us anytime and speak to a representative who could help reassure you and schedule a convenient service call.
Call Us to schedule a service appointment
1 888 837 1451
CALL NOW
Our team of licensed technicians are ready to service your issue FAST
Our technicians are trained on the latest AC repair techniques for a wide range of leading AC brands and units. Call us 24 hours a day, 7 days a week, 365 days a year
How to troubleshoot your Air Conditioner
More Air Conditioning Tips and Videos
CLICK HERE
What our customers are saying about us in:
ottawa
- HomeStars
4.6/5
Average Google Rating
Reliance has been Great
Reliance has been great. From the point of filling out the request online, to dealing with Satish, t...
Professional and Helpful
We needed a new water tank, furnace and air conditioner. Every person we have spoken to within relia...
Awesome Job
Shout out to Ryan C and Rob! Awesome job, had the privilege of have couple of great guys install my ...
Reliance has been Great
Reliance has been great. From the point of filling out the request online, to dealing with Satish, the sales guy to our 2 installers Dustin and Mark. The process of getting a new Air Conditioner into my home was very easy. Dustin took time to explain the removal of my old unit and the addition of the new unit along side the NEST thermostat. I would recommend Reliance to anyone in the Ottawa area who may be looking for a new air conditioner.
Professional and Helpful
We needed a new water tank, furnace and air conditioner. Every person we have spoken to within reliance have been nothing but professional and helpful. They could have sold us more then what we needed but they didn't. They gave us all the options, asked what our needs were and then let us know what they recommended from those answers. The service people were very polite and answered every question put to them. We are very happy with the services that they provide.
Awesome Job
Shout out to Ryan C and Rob! Awesome job, had the privilege of have couple of great guys install my air conditioner. Work well together, work cleanly, and answered all my question I bothered them with lol. Would recommend them to anyone to work in they're house. Awesome work guys.
PreviousNext
9.3 / 10
Average HomeStars Rating
Definitely 5 stars!
10 / 10
"My hot water tank rental was leaking, I called the customer service number and was able to get a se...
Excellent Customer Service.
10 / 10
"Everything went extremely smoothly with the install of our AC unit. Chris was great in providing us...
Very Happy with Service.
10 / 10
I was very happy with the service technician. He had a very pleasant manner and explained the servic...
Definitely 5 stars!
10 / 10
"My hot water tank rental was leaking, I called the customer service number and was able to get a service tech onsite the same day. The service technicians name was Jake Montreuil. He called ahead of time to tell me the exact time he would be arriving, and he came at that time. He was very professional, he explained to me what the problem was and was very kind and courteous. He even entertained all of my toddlers questions towards him which was much appreciated. He left his work site clean and tidy, I couldn't have asked for better service. Definitely 5 stars!"Tashcro - Ottawa
Excellent Customer Service.
10 / 10
"Everything went extremely smoothly with the install of our AC unit. Chris was great in providing us with a quick and fair quote, and was able to fit us in for our install the very next day!In terms of the install, Dustin and Tim were extremely professional, courteous, efficient and knowledgeable. We were so pleased with their work, and especially the clean-up afterwards. Overall, we would not hesitate to recommend them to our friends and family. Excellent customer service. Thank you again, Reliance Home Team!"- Ottawa
Very Happy with Service.
10 / 10
I was very happy with the service technician. He had a very pleasant manner and explained the service check up and also listed other services available which might be beneficial to me.
PreviousNext
- AC Troubleshooting
- Common AC Problems
- Why Choose Reliance?
It pays to think about your air conditioner. A little preventive work could help it run more efficiently and extend its lifespan. Here are our top maintenance tips:
Change your Air Conditioner air filter
If your air filter is excessively dirty, it could compromise air conditioner performance.
Keep Air Conditioner coils clean
If dirt collects on coils, your air conditioner could operate less efficiently.
Get regular Air Conditioner Tune-Ups
Tune-ups could help keep your system running efficiently. Plus, a qualified technician could find and repair a problem before it leads to a big repair bill later.
In addition to your air conditioner not working at all, there are signs that could indicate a need for repairs. These include loud or unusual noises, a rise in your energy bills, or uneven cooling in your home. The following are some of the more common air conditioner problems our team of licensed technicians is asked to fix:
- Refrigerant leaks or improperly charged refrigerant
- Faulty thermostats
- Drainage problems
- Electronic control failure, contactors, capacitors and loose wires
Complete Range of Air Conditioner Services
Save yourself the hassle of ‘shopping around’ for the right HVAC contractor. Our team could take care of it all:
- Air conditioning repairs
- Ductless splits
- Heat pump repairs
- AC compressor replacements
- AC leak repairs and Freon / refrigerant replacements
- Emergency air conditioner repairs
- Air conditioner maintenance
- Air conditioner sales
Make Surprise Air Conditioner Repair Bills Disappear
For a low monthly fee, the Reliance Cooling Protection Plan will protect you against many of the most common air conditioner repair bills. The Plan includes these benefits:
- Most parts and labour covered*
- No pre-inspection needed
- No deductible
- Full guarantee of our service
- Unlimited calls for service – we will be there when you need us
Plus, save 10% off your air conditioner repair bill when you sign up for the Cooling Protection Plan.
Learn more
*Subject to excluded components as set out in Terms & Conditions.
Whether you’re looking for air conditioner repairs, maintenance or a replacement, it’s smart to rely on a reputable company that is located in Ottawa. Our local team of technicians provide peace of mind because they’re familiar with homes just like yours.
What Questions Should You Ask an Air Conditioning Contractor?
These are the questions that will help you separate the truly exceptional air conditioning contractors.
“How long have you been in business?”
A company that is successfully established in your community is a great sign that it has earned the trust of customers. For your protection, avoid ‘fly-by-night’ companies. Learn what your neighbors are saying about Reliance Ottawa on Google and HomeStars.
“Are your Technicians licensed?”
Avoid companies whose technicians do not have HVAC licenses. You could be compromising on the quality of repairs. At Reliance Ottawa, all our technicians are trained and certified, so service is done right the first time. Plus, they receive on-going in-house training to ensure you always receive superior customer service.
“Are you technicians insured?”
Did you know that if an uninsured contractor is injured in your home, you could be held liable? For your protection, only work with contractors who have liability insurance.
“What assurance could you give me that the work will be done quickly?”
A professional and trustworthy contractor will have the tools, equipment and parts they’ll need to fix your air conditioner problem during the first visit, usually the same day.
“Do you offer fixed rate pricing or charge by the hour?”
Many homeowners appreciate fixed rate pricing because it is clear and easy-to-understand. With Reliance Ottawa, you never pay for extra hours.
“Will I receive an estimate before work starts?”
Knowing exactly how much you’ll pay beforehand is a reassuring feeling and helps avoid unpleasant surprises later.
Other questions to ask
- “Do you offer a guarantee of satisfaction?”
- “What air conditioner brands do you service?”
- “Can you assure me that my home will be cleaned up after the service call?”
- “Can you provide me with referrals from your customers?”
Ready to book a service appointment with us? Remember, there’s a live representative awaiting your call right now. We always strive to work around your schedule and make every effort to arrive at your door on-time.
Services Across Ottawa Neighborhoods – And Beyond.
We serve neighborhoods throughout Ottawa. You could always rest assured we’ll be there for you with quick air conditioner repair services.
- The Glebe
- Carleton Square
- Centretown / Golden Triangle
- Kanata Lakes / Marchwood-Lakeside
- ByWard Market
- Orleans Village
- Sandy Hill
- Centretown West / Little Italy / China Town
- Westboro
- New Edinburgh
At Reliance Ottawa, you’ll enjoy professional air conditioner repairs done right by trained, certified and insured technicians. We troubleshoot and repair air conditioning units from the top manufacturers.
If you have a cooling emergency, don’t hesitate to call us. A live representative is standing by to arrange our next available service appointment!
Our promise to deliver complete home services also includes these services:
- Furnaces
- Water Heaters
- Water Purifiers
- Plumbing
AC Troubleshooting
It pays to think about your air conditioner. A little preventive work could help it run more efficiently and extend its lifespan. Here are our top maintenance tips:
Change your Air Conditioner air filter
If your air filter is excessively dirty, it could compromise air conditioner performance.
Keep Air Conditioner coils clean
If dirt collects on coils, your air conditioner could operate less efficiently.
Get regular Air Conditioner Tune-Ups
Tune-ups could help keep your system running efficiently. Plus, a qualified technician could find and repair a problem before it leads to a big repair bill later.
Common AC Problems
In addition to your air conditioner not working at all, there are signs that could indicate a need for repairs. These include loud or unusual noises, a rise in your energy bills, or uneven cooling in your home. The following are some of the more common air conditioner problems our team of licensed technicians is asked to fix:
- Refrigerant leaks or improperly charged refrigerant
- Faulty thermostats
- Drainage problems
- Electronic control failure, contactors, capacitors and loose wires
Complete Range of Air Conditioner Services
Save yourself the hassle of ‘shopping around’ for the right HVAC contractor. Our team could take care of it all:
- Air conditioning repairs
- Ductless splits
- Heat pump repairs
- AC compressor replacements
- AC leak repairs and Freon / refrigerant replacements
- Emergency air conditioner repairs
- Air conditioner maintenance
- Air conditioner sales
Make Surprise Air Conditioner Repair Bills Disappear
For a low monthly fee, the Reliance Cooling Protection Plan will protect you against many of the most common air conditioner repair bills. The Plan includes these benefits:
- Most parts and labour covered*
- No pre-inspection needed
- No deductible
- Full guarantee of our service
- Unlimited calls for service – we will be there when you need us
Plus, save 10% off your air conditioner repair bill when you sign up for the Cooling Protection Plan.
Learn more
*Subject to excluded components as set out in Terms & Conditions.
Why Choose Reliance?
Whether you’re looking for air conditioner repairs, maintenance or a replacement, it’s smart to rely on a reputable company that is located in Ottawa. Our local team of technicians provide peace of mind because they’re familiar with homes just like yours.
What Questions Should You Ask an Air Conditioning Contractor?
These are the questions that will help you separate the truly exceptional air conditioning contractors.
“How long have you been in business?”
A company that is successfully established in your community is a great sign that it has earned the trust of customers. For your protection, avoid ‘fly-by-night’ companies. Learn what your neighbors are saying about Reliance Ottawa on Google and HomeStars.
“Are your Technicians licensed?”
Avoid companies whose technicians do not have HVAC licenses. You could be compromising on the quality of repairs. At Reliance Ottawa, all our technicians are trained and certified, so service is done right the first time. Plus, they receive on-going in-house training to ensure you always receive superior customer service.
“Are you technicians insured?”
Did you know that if an uninsured contractor is injured in your home, you could be held liable? For your protection, only work with contractors who have liability insurance.
“What assurance could you give me that the work will be done quickly?”
A professional and trustworthy contractor will have the tools, equipment and parts they’ll need to fix your air conditioner problem during the first visit, usually the same day.
“Do you offer fixed rate pricing or charge by the hour?”
Many homeowners appreciate fixed rate pricing because it is clear and easy-to-understand. With Reliance Ottawa, you never pay for extra hours.
“Will I receive an estimate before work starts?”
Knowing exactly how much you’ll pay beforehand is a reassuring feeling and helps avoid unpleasant surprises later.
Other questions to ask
- “Do you offer a guarantee of satisfaction?”
- “What air conditioner brands do you service?”
- “Can you assure me that my home will be cleaned up after the service call?”
- “Can you provide me with referrals from your customers?”
Ready to book a service appointment with us? Remember, there’s a live representative awaiting your call right now. We always strive to work around your schedule and make every effort to arrive at your door on-time.
Services Across Ottawa Neighborhoods – And Beyond.
We serve neighborhoods throughout Ottawa. You could always rest assured we’ll be there for you with quick air conditioner repair services.
- The Glebe
- Carleton Square
- Centretown / Golden Triangle
- Kanata Lakes / Marchwood-Lakeside
- ByWard Market
- Orleans Village
- Sandy Hill
- Centretown West / Little Italy / China Town
- Westboro
- New Edinburgh
At Reliance Ottawa, you’ll enjoy professional air conditioner repairs done right by trained, certified and insured technicians. We troubleshoot and repair air conditioning units from the top manufacturers.
If you have a cooling emergency, don’t hesitate to call us. A live representative is standing by to arrange our next available service appointment!
Our promise to deliver complete home services also includes these services:
- Furnaces
- Water Heaters
- Water Purifiers
- Plumbing
Featured AC Resources
The Ultimate Air Conditioning Guide
Home air conditioning systems are more energy efficient than ever before.
Read More >Frequently Asked Questions About Air Conditioners
General questions about Air Conditioners
Read More >More AC Resources
AC Buying Guide Video
When considering a new AC it’s important to remember that not all air conditioners are created equal
Read More >What to Expect from an in-home visit with a Home Comfort Advisor
Here at Reliance™, we have a team of highly trained Home Comfort Advisors (or HCAs)…
Read More >12 ½ ways to save on AC cooling costs
Here are some simple tips to keep cool and control your air conditioning costs.
Read More >