Process Analyst Job Description, Skills, and Salary (2023)

Are you searching for a process analyst job description? Get to know about the duties, responsibilities, qualifications, and skills requirements of a process analyst. Feel free to use our process analyst job description template to produce your own process analyst job description. We also provide you with information about the salary you can earn as a process analyst.

Table of Contents hide

1Who is a Process Analyst?

2Process Analyst Job Description

(Video) Business Process Analyst Skills | How To Become Business Process Analyst | Intellipaat

4Essential Skills

5How to Become a Process Analyst

6Where to Work as a Process Analyst

(Video) How to Become a Business Analyst | Business Analyst Job Description, Skills, Salary, Certifications

7Process Analyst Salary Scale

Who is a Process Analyst?

Process analysts are specialists in the industry that find ways for companies to streamline their operations and increase productivity to compete in their sector. Business managers and stakeholders engage with process analysts to discuss areas for improvement and create plans to improve business processes.

Process analysts define, record, evaluate, and examine an organization’s or department’s business procedures to spot potential improvement opportunities. Their main goal is to design solutions or facilitate processes to boost production or efficiency. They also make sure that processes are in line with the goals and policies of the firm. To gather research, they meet with stakeholders from across the organization. They also engage with outside vendors. They create recommendations and documentation. They might also create and use tech-based programs to automate repetitive tasks.

Process analysts frequently have a bachelor’s degree or above and have experience in studying and optimizing company processes. It’s necessary to have strong analytical talents and project management skills. Some organizations could be interested in candidates who are familiar with the Six Sigma philosophy and methodology.

Process analyzers are in charge of making sure that the goods or services their business produces match quality requirements and client expectations. To make sure that procedures are correctly planned and carried out, they frequently collaborate with a group of engineers, scientists, and other experts.

Process analysts may also be entrusted with coming up with new or better ways to implement current processes. This can entail drawing thorough diagrams of the existing processes, identifying opportunities for improvement, and building new procedures based on these discoveries.

(Video) OPERATIONS ANALYST Interview Questions & Answers!

Process analysts assist firms in developing plans to maintain their competitiveness in the marketplace by identifying areas where performance or processes can be improved. This includes obtaining and evaluating data, preparing reports based on recommendations, and meeting with key stakeholders to decide the organization’s goals.

Process Analyst Job Description

What is a process analyst job description? A process analyst job description is simply a list of duties and responsibilities of a process analyst in an organization. Below are the process analyst job description examples you can use to develop your resume or write a process analyst job description for your employee. Employers can also use it to sieve out job seekers when choosing candidates for interviews.

  • Meet with clients to go through business priorities and improvement opportunities.
  • Arrange site visits to inspect the machinery and operational procedures.
  • Conduct management and staff interviews to assess the effectiveness of personnel.
  • Collect and analyze data to find areas of process performance.
  • Create workflow and process designs to boost organizational effectiveness.
  • Report on the process and present it to the client for approval.
  • Oversee the adoption of updated business procedures and workflows.
  • Evaluate the performance of upgraded workflows.
  • Keep abreast with the newest business methods and technologies.
  • Determine and evaluate the needs of the business, gather requirements, and establish the goals.
  • Make sure all supporting documents are produced, distributed, and uploaded on time.
  • Analyze, test, and assess raw materials, items produced during the process, and finished goods.
  • Create the proper process adjustments, perform data collection, root cause analysis, and performance trending.
  • Create a gap analysis together with the leaders to find areas for improvement.
  • Manage the data, cases, and user acceptance test effort, and choose the most appropriate performance metrics.
  • Make impact analyses and ROI calculations for system improvements.
  • Determine where there are training shortages and, when necessary, offer training opportunities that include instruction on how to execute SAP transactions.
  • Follow procedures that increase operational efficiency by enhancing communications with important process stakeholders, such as IT, sales, and services.
  • Observe federal laws and regulations to make sure that production procedures are secure and eco-friendly.
  • Make sure that chemical processes stay within safe operating limits by monitoring them.
  • Employ software and mathematical methods to calculate fluid compositions and flow rates in pipelines
  • Search for impurities in raw materials that can hurt product quality.
  • Research novel techniques or technologies that might increase the effectiveness of production operations.
  • Test materials for products to identify their physical properties, such as color, density, crystallization patterns, etc.
  • Compose summaries of findings and advice based on research findings.
  • Create new methods for industrial processes or optimize those that already exist to boost efficiency.
  • Create process documentation and workflows, knowledge articles, and self-service instructions.
  • Gather and record business needs for projects and initiatives to optimize and automate processes.
  • Encourage the modeling of process workflows so that teams can work together on process improvements, automation tools, and well-defined end-to-end use cases.
  • Examine data and trends to confirm that processes are producing the expected outputs and that services are providing them at the agreed-upon service levels.
  • Conduct maturity analyses about the process activities to identify areas for development or safety concerns.
  • Determine problems and dangers.
  • Bring faults and inconsistencies to management’s attention.
  • Take part in the settlement of the issue.
  • Track the major incident management procedure and make sure that it is followed in all of the different support and delivery areas.
  • Prepare incident information for incident evaluations following a death.
  • Provide high-level analyses of the data and extract reports for evaluation.
  • Maintain a thorough understanding of all IT policies and procedures and follow them.
  • Make sure that the development, delivery, and upload of support material occur on schedule.
  • Establish scope and objectives, gather requirements, and identify and evaluate business requirements.
  • Analyze, test, and judge the finished products, intermediate products, and raw materials.
  • Gather information, perform root cause analysis, and examine performance patterns to create the necessary process improvements.
  • Study, use, and support a variety of financial products, programs, and systems quickly
  • Conduct a gap analysis to pinpoint areas that require improvement and action.
  • Identify training gaps and provide opportunities for training as necessary, including guidance on executing SAP transactions.
  • Follow guidelines that promote operational efficiency by enhancing communication with crucial process participants including IT, sales, and services.
  • Review solution designs with IT project teams to make sure they meet goals, are scalable and are of high quality.
  • Manage and carry out user acceptance testing activities, data, and cases, and find pertinent performance metrics.
  • Perform ROI analyses and effect evaluations for system upgrades.

Qualifications

  • A business, economics, accounting, or related bachelor’s degree.
  • At least five years’ experience as a Process analyst.
  • A demonstrated portfolio of finished projects.
  • Advanced knowledge of business processes, procedures, and functions.
  • Outstanding verbal and written communication abilities.
  • Thorough understanding of workflow and process control programs
  • Talents in analysis and problem-solving.
  • Excellent communication and interviewing abilities.
  • Knowledge of leading a team.

Essential Skills

  • Method Mapping: The capacity to see processes is known as method mapping. Process analysts utilize process maps to comprehend how a business’s processes function and potential areas for inefficiency. With this ability, they can come up with solutions that enhance organizational processes, such as reducing stages or coming up with new practices that shorten client wait times.
  • SWOT evaluation: The skills of a process analyst include the ability to evaluate a company’s advantages, disadvantages, opportunities, and dangers. One approach to this is to conduct a SWOT analysis. This ability can assist you in identifying the elements of a company that are performing well and those that might benefit from improvement. It enables you to recognize outside elements that might have an impact on a project’s or initiative’s success.
  • Analysis of Systems: The capacity to evaluate a system and determine its constituent parts, how they interact, and how they work is known as systems analysis. You might have to evaluate current systems or suggest modifications to them as a process analyst. Strong systems analysis abilities can aid in your understanding of how an organization’s processes interact and what changes could be required.
  • Analysis of Data: Finding trends and patterns in data is the process of conducting data analysis. Data analysis is a tool that process analysts can use to assess how well a company’s processes are working. For instance, you might study the data to find out what causes an abnormally high number of faults on a production line so that you can make adjustments.
  • Root Cause Evaluation: The method through which a process analyst locates and tackles the underlying causes of a problem is known as root cause analysis. This ability can assist individuals in finding answers to problems they encounter at work, such as figuring out why a production line isn’t producing as much as it should or what caused an equipment malfunction. Process analysts must be able to examine data and spot trends to ascertain the underlying causes of problems.
  • Analysis Capabilities: Process analysts analyze processes to assess their effectiveness and identify areas for improvement. To develop ways to optimize processes and boost efficiency, they evaluate data, carry out research, and study information regarding the company’s production techniques. Strong analytical abilities are needed for process analysts to be able to pinpoint problem areas and create workable solutions.
  • Communication: The capacity to present knowledge in a way that others can understand is known as communication. As a process analyst, you might need to discuss how processes are operating or what adjustments might improve them with other team members and managers. You can communicate technical topics to non-technical staff members by using strong communication skills. They can also assist you in posing queries that provide insightful responses.
  • Participant Management:Stakeholders are people or organizations who are interested in a project’s success. Process analyzers must be able to recognize stakeholders and comprehend their demands, expectations, and interests to provide solutions that are efficient and satisfy everyone’s objectives. Process analysts can effectively interact with clients and other team members when they possess stakeholder management abilities.
  • Business process modeling: The capacity to visualize an organization’s processes is known as business process modeling. This enables process analysts to comprehend how various departments interact with one another and what kinds of modifications can result in better results, which can be useful. Additionally, it enables individuals to express their thoughts more precisely when developing new procedures or improving ones that already exist.
  • Organization: The ability to manage files, documents and other information are known as organization. Being well-organized can help you remain on top of every facet of the project since you’re collaborate on tasks as a process analyst with many departments or teams. Additionally, being organized while writing reports will guarantee that all pertinent information is included and that the report is simple to read.
  • Problem-solving: The capacity to recognize and address problems in a procedure is known as problem-solving. In your role as a process analyst, you can examine data from an existing system to identify any issues. Then, you can provide suggestions for modifications that can lower expenses or increase system efficiency.

Finding solutions to problems often entails anticipating difficulties. For instance, if you’re planning a new production line, you might need to think about how to deal with unforeseen circumstances like equipment breakdown.

  • Project Administration: Process analysts are in charge of designing and implementing procedures that aid businesses in enhancing their productivity. They frequently collaborate with groups of individuals to create these procedures, therefore they must possess great project management abilities. As part of a team, process analysts use their project management abilities to develop new processes or upgrade current ones.

How to Become a Process Analyst

  • Acquire a Degree: A Bachelor’s Degree in Business or a closely related discipline is typically required to start your Process Analyst career path to stay a competitive alternative for employers. To be ready to apply for entry-level positions and launch your career, concentrate on gaining industry-specific skills during your study. Before entering the profession, you might need to complete a Process Analyst internship to achieve your bachelor’s degree and gain the necessary on-the-job skills.
  • Decide on a specialty in your industry: You might be asked to select a specialism in your field as a process analyst. Choose the area of process analysis where you feel most confident, and then continue to take proactive actions to advance in that area.
  • Obtain a Position as a Process Analyst at the Entry Level: You’ll normally start your career as a Process Analyst at the entry-level after earning a bachelor’s degree in business or a closely related discipline. Generally speaking, an entry-level bachelor’s degree in a related field is required to work as a process analyst. You might want to look into becoming a certified scrum product owner depending on the kind of Process Analyst career you’re pursuing.
  • Increase Your Process Analyst Career Potential: There are various stages in the Process Analyst career path after entry-level. To advance to the next seniority level position as a beginning Process Analyst, may take two years. entry level in your process analyst profession, you’ll need about two years of experience at each level for each advanced job. To develop your Process Analyst job path, you might need to complete further coursework, earn an advanced degree (such as a Master’s Degree in a relevant field), or obtain specialized certifications.

Where to Work as a Process Analyst

  1. Manufacturing and service industries
  2. Government agencies
  3. Management consulting firms

Process Analyst Salary Scale

In the USA, the average annual pay for a process analyst is $85,087, or $43.63 per hour. Most experienced workers can earn up to $119,425 per year, while entry-level occupations start at $67,133 annually.

In the UK, the average process analyst income is £42,090 per year or £21.58 per hour. Most experienced workers earn up to £65,000 per year, while entry-level roles start at £32,728.

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Job Description

Tags: How to Become a Process Analyst, Job Description, Process Analyst, Process Analyst Job Description, Process Analyst Qualifications, Process Analyst Salary, Process Analyst Skills, Who is a Process Analyst

(Video) What employers want from Business Analysts - Job description analysis for BA job at Amazon

FAQs

What skills are required for process analyst? ›

Process Analyst Requirements:

Advanced understanding of business functions, workflows, and processes. Excellent written and verbal communication skills. Detailed knowledge of workflow and process control software. Analytical and problem-solving skills.

Is process analyst a good job? ›

Yes, business process analyst is a good career.

Business process analysis is a growing field that offers significant opportunities for high pay, professional growth, and interesting work.

What is business process analyst job description? ›

Business process analyst job descriptions typically include the following responsibilities. Evaluating employee needs, internal workflows and business processes. Overseeing detailed business analysis and process reengineering projects. Collaborating with business and IT leaders to create new process designs.

What is the role of junior process analyst? ›

Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Offers process recommendations surrounding improving business processes, efficiencies and practices. Simulates and tests process improvements.

What are 5 types of skills needed by a systems analyst? ›

Key skills for systems analysts
  • Strong analytical skills.
  • Attention to detail.
  • Teamwork skills.
  • Written and verbal communication skills.
  • Interpersonal skills.
  • Flexibility.
  • Adaptability.
  • Initiative.

What are process skills in resume? ›

Here are some common skills for process improvement resumes:
  • Strategic planning.
  • Financial management.
  • Data analysis.
  • Project management.
  • Leadership.
  • Problem-solving.
  • Communication.
  • Negotiation.
2 Sept 2021

What is HR process analyst? ›

The Human Resource (HR) Analyst will collect, compile, and analyze HR data, metrics, and statistics, and apply this data to make recommendations related to recruitment, retention, and legal compliance.

What is the salary of a process? ›

Process Associate salary in India with less than 1 year of experience to 4 years ranges from ₹ 1.6 Lakhs to ₹ 3.5 Lakhs with an average annual salary of ₹ 2.4 Lakhs based on 80.9k salaries.

What are the benefits of process analysis? ›

Business process analysis (BPA) is one proven method that organizations use to examine and improve their processes. More specifically, BPA offers 3 significant benefits including improved visualization and understanding of processes, highlighting bottlenecks and weaknesses in workflows, and identifying cost reductions.

What are process responsibilities? ›

Process Manager Responsibilities:

Meeting with business managers to discuss business objectives. Analyzing the efficiency and costs of existing business processes. Identifying areas of improvement. Creating and presenting process improvement reports. Overseeing the implementation of new business processes.

Is process analyst and business analyst same? ›

The difference between a business analyst and a process analyst is found mainly in the role's focus. Business analysts are focused on the analysis and implications of the business processes, whereas business process analysts focus on how processes directly affect operational aspects of a business.

What is data process analyst? ›

Data Processing Analysts are responsible for analyzing and maintaining the data systems of an organization. Their duties include interpreting data, analyzing statistical results, creating databases, identifying patterns from data sets, and undertake data filtering.

What are the skills required for process associate? ›

To ensure success as a process associate, you should have in-depth knowledge of mechanical processes, advanced technical skills, and a keen eye for detail. Ultimately, a top-notch Process Associate ensures the smooth running of the company's processes to improve production rates and reduce costs.

Is process associate a BPO job? ›

Process associate is a starting position at a BPO. The job is suitable for people with 0-2 years of experience, and requirements include a bachelor's degree in a relevant field.

What are technical skills? ›

Technical skills are the specialized knowledge and expertise required to perform specific tasks and use specific tools and programs in real world situations. Diverse technical skills are required in just about every field and industry, from IT and business administration to health care and education.

What are the six general skills of a system analyst should have? ›

Whether formally qualified or not, a System Analyst should also possess these skills:
  • Critical thinking ability.
  • Strong problem-solving capacity.
  • High-level written and verbal communication skills.
  • Project management skills.
  • Ability to work under pressure and to tight deadlines.

What is the most important skill for a system analyst? ›

Essential skills include:
  • Technical analysis: Employers and clients rely on their system analysts to be knowledgeable about emerging technologies. ...
  • Business analysis: System analysts rely on their business analysis skills to identify the needs of their clients and suggest solutions for them.
25 Oct 2021

What are the 7 process skills? ›

Science process skills are the things that scientists do when they study and investigate. Observing, classifying, communicating, measuring, inferring and predicting are among the thinking skills used by scientists, teachers and students when doing science.

What are the 5 process skills? ›

We observe objects and events using all our five senses, and this is how we learn about the world around us. The ability to make good observations is also essential to the development of the other science process skills: communicating, classifying, measuring, inferring, and predicting.

What are the top 5 skills that you have? ›

Top 5 Skills Employers Look For
  • Critical thinking and problem solving.
  • Teamwork and collaboration.
  • Professionalism and strong work ethic.
  • Oral and written communications skills.
  • Leadership.

What are the 4 HR processes? ›

The following are the various HR processes: Human resource planning (Recruitment, Selecting, Hiring, Training, Induction, Orientation, Evaluation, Promotion and Layoff). Employee remuneration and Benefits Administration. Performance Management.

What is a process quality Analyst? ›

The Certified Quality Process Analyst is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems and is involved in quality improvement projects.

What are the six core HR processes? ›

The six main function of HR are recruitment, workplace safety, employee relations, compensation planning, labor law compliance and training.

Is process associate a good job? ›

Their role is vital in maintaining business efficiency and output across industries. If business and production processes fascinate you and you want to build a career with great growth prospects, knowing more about the role of a process associate may be beneficial.

What is process developer salary? ›

Process Developer salary in India ranges between ₹ 2.5 Lakhs to ₹ 4.5 Lakhs with an average annual salary of ₹ 3.5 Lakhs.

What is a process specialist? ›

A processing specialist mainly functions to extend and relay information within a company or organization. Most of the time, they are responsible for gathering, verifying, processing, and analyzing data from various aspects such as clients and sales.

What are the two types of process analysis? ›

There are two types of process analysis: informative and directive. In a directive how-to, you are instructing your readers to follow certain steps. This often involves addressing the reader directly with the imperative verb tense.

What is an example of process analysis? ›

Process analysis explains how to do something (play a computer game, change a tire), how to make something (a butterfly sanctuary), or how something happens (how the modern firehouse has evolved).

What are process analysis tools? ›

Business process analysis tools are primarily intended for use by business end users looking to document, analyze and streamline complex processes, thereby improving productivity, increasing quality, and becoming more agile and effective.

What are 5 duties and responsibilities? ›

Mandatory Duties of U.S. Citizens
  • Obeying the law. Every U.S. citizen must obey federal, state and local laws, and pay the penalties that can be incurred when a law is broken.
  • Paying taxes. ...
  • Serving on a jury when summoned. ...
  • Registering with the Selective Service.

What are 5 personal responsibilities? ›

20 Examples of Personal Responsibility
  • Agency. Agency is an individual's capacity to control their own life. ...
  • Locus of Control. ...
  • Self-Control. ...
  • Honesty. ...
  • Accountability. ...
  • Moral Duty. ...
  • Civility. ...
  • Reasonable Expectations.
29 Sept 2019

What are the 3 level of responsibility? ›

The three levels of management in most organizations are top-level management, mainly responsible for overseeing all operations, middle-level management, responsible for executing plans and policies, and low-level management, responsible for direct task execution and deliverables.

How do I become a good business process analyst? ›

They are required to be good with great interpersonal and communication skills, report writing abilities, an aptitude for analyzing data, and great business acumen. They need to be able to evaluate employee needs, internal workflows and business processes.

What are business process skills? ›

Business Process Management (BPM) can help optimize procedures throughout an organization by implementing its five-step methodology: Design, Model, Execute, Monitor and Optimize. BPM utilizes a holistic approach which focuses on improving processes throughout the organization as a whole.

Is business analyst an IT job? ›

The answer is no. Business analysts do work alongside technology professionals and software development processes. But they are not involved in coding / programming, that's the job of developers.

What are the 4 stages of data processing? ›

It is usually performed in a step-by-step process by a team of data scientists and data engineers in an organization. The raw data is collected, filtered, sorted, processed, analyzed, stored, and then presented in a readable format.

What are the 3 stages of data processing? ›

Six stages of data processing
  • Data collection. Collecting data is the first step in data processing. ...
  • Data preparation. Once the data is collected, it then enters the data preparation stage. ...
  • Data input. ...
  • Processing. ...
  • Data output/interpretation. ...
  • Data storage.

What are the 8 data processing process? ›

Common data processing operations include validation, sorting, classification, calculation, interpretation, organization and transformation of data.

What are the 3 basic elements of process? ›

The THREE well known elements are: input, process and output. Here the PERFORMER of process or activity or task is ignored.

What are the 3 steps to analysis? ›

These steps and many others fall into three stages of the data analysis process: evaluate, clean, and summarize.

What is a skill example? ›

For example: Good communication skills. Critical thinking. Working well in a team.

What are the qualities of a good process? ›

Six Easy Criteria for Targeting a Good Process
  • A Good Process should be Simple. ...
  • A Good Process should be Robust. ...
  • A Good Process should be Documented. ...
  • A Good Process should be Controlled. ...
  • A Good Process should be Communicated. ...
  • A Good Process is Error-Proofed.
21 Aug 2012

Is BPO a stressful job? ›

As a BPO employee you should try not to take things too personally. 5. AGE FACTOR: Since BPO jobs are quite stressful, especially after a few months working in this industry many individuals quit and change their profession, often to a lower paying job.

Do BPO jobs pay well? ›

An Entry Level BPO job with less than three years of experience earns an average salary of ₹3 Lakhs per year. A mid-career BPO job with 4-9 years of experience earns an average salary of ₹3 Lakhs per year, while an experienced BPO job with 10-20 years of experience earns an average salary of ₹12 Lakhs per year.

What is process executive role? ›

Process executives manage all business processes of an organization. They take care of the company's objectives and expansion initiatives. Process executives ensure all queries are addressed, and that client relationships are maintained. They also make sure quality products are delivered on time.

What are top 3 skills for BPO quality Analyst? ›

What Makes a Good Call Center Quality Analyst?
  • Excellent problem-solving and issue resolution.
  • Solid analytical skills and technical comprehension.
  • Outstanding written and verbal communication.
  • Exceptional interpersonal skills and customer care.
  • Keen attention to detail and thoroughness.

What are skills used in process work? ›

The eight most common skills based on Process Worker resumes in 2022.
  • Customer Service, 32.3%
  • Unload Trucks, 7.9%
  • Data Entry, 5.3%
  • Safety Procedures, 4.6%
  • Safety Rules, 4.1%
  • Storage Locations, 3.8%
  • MHE, 3.6%
  • Other Skills, 38.4%
18 Aug 2021

What are the top 3 skills for QA analyst? ›

Key skills for working as a QA analyst
  • A creative mindset – and the ability to approach a problem creatively.
  • Good communications skills, both written and verbal.
  • Strong IT skills.
  • A meticulous approach to work.
  • Ability to use logic and reasoning to identify the strengths and weaknesses of IT systems.

What are the 4 basic components of a process? ›

These four critical items are: (1) Process Definition, (2) Process and Activity Roles, (3) Available Tools and (4) Training.

What are the 5 main responsibilities of a quality analyst? ›

Responsibilities
  • Identify and remedy defects within the production process.
  • Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
  • Compile and analyze statistical data.
  • Ensure that user expectations are met during the testing process.

What is quality analyst in BPO salary? ›

Average BPO Convergence Quality Analyst salary in India is ₹ 2.4 Lakhs for experience between 1 years to 6 years. Quality Analyst salary at BPO Convergence India ranges between ₹ 1.4 Lakhs to ₹ 3.5 Lakhs.

Is QA analyst a stressful job? ›

Unlike other office jobs that are often exhausting and can lead to professional burnout. Plus QA engineers rarely have overtime. The work is not stressful and the deadlines are hardly ever-pressing – which in turn can limit the amount of stress experienced by the QA engineers.

What should I say in a QA interview? ›

Some general QA interview questions include:
  • Why should we hire you?
  • How did you find out about this job opportunity?
  • Why do you want this job?
  • What is your preferred work environment?
  • What are your greatest strengths?
  • What is one of your greatest weaknesses and how do you plan on improving it?
22 Jul 2021

What are skills required for testing? ›

So let's get started:
  • Automation Testing. ...
  • Proficiency in Programming Languages. ...
  • Knowledge of Test Management Tools. ...
  • SDLC. ...
  • Agile Methodology. ...
  • Analytical Skills. ...
  • Excellent Communication Skills. ...
  • Project Management.
7 Jun 2022

What are the 3 key elements of process? ›

The THREE well known elements are: input, process and output. Here the PERFORMER of process or activity or task is ignored.

What are the 4 types of processes? ›

The main manufacturing process types are project, jobbing, batch, line and continuous. Project processes produce products of high variety and low volume. A feature of a project process is that the location of the product is stationary.

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